Support

Do you find it difficult to find competent system administrators? Diesis can offer functional and technical maintenance of your applications. We can support your in-house administrators, on demand and remote, or temporarily until you have recruited suitable in-house staff.


Do you find it difficult to find competent system administrators? Diesis can offer functional and technical maintenance of your applications. We can support your in-house administrators, on demand and remote, or temporarily until you have recruited suitable in-house staff.

Do your in-house system administrators sometimes lack the time or the appropriate skills for the job in hand? Or do your third-party vendors perhaps tell you they do not have staff available in the near future? Diesis will be happy to support your system administrators in such cases. Our aim is to always be flexible and think along with our customers, and to set up a meeting as soon as possible. If you would like to be assured of our timely availability, we can enter into a Service Level Agreement (SLA) with you. This means that we agree on various priorities and response times to ensure that you will always receive the support when you need it – either on-site or remote. Remote support is charged against an hourly rate; we do not charge a half-day or full-day rate from the start.

If you have a temporary support requirement, we can outsource staff for a fixed number of days per week, allowing you to take the time you need to recruit the right candidate. After you have recruited a new in-house administrator, our consultant will take care of the appropriate induction resulting in the best support for your business.

Interested in a free and non-binding quotation or want to meet us face-to-face? Contact us